Vacation
Rental Reservation Policy
Reservations can be made by telephone/online with a credit card 24 hours a day, or by regular mail, or in person seven days a week from 9am to 5pm. Your reservation must be confirmed by agent within 48 hours of any online booking. If it is discovered that subject rental property is already rented through another Broker or the owner and a replacement rental is needed then any deposit/fees shall be applied towards the new rental. All rentals are subject to a $25.00 administration fee and this must be paid with the initial deposit. This is non-refundable. Additionally, 50% ADVANCE RENTAL AMOUNT MUST BE RECEIVED WITHIN 10 DAYS OF THE BOOKING TO CONFIRM A RESERVATION. YOUR VACATION RENTAL AGREEMENT WILL BE CANCELLED WITHOUT NOTICE IF THIS IS NOT RECEIVED. A vacation rental agreement will be mailed to you after the reservation is made. This document will detail cost, due dates and policies. Receipt of a signed vacation rental agreement will be required prior to confirmation of your reservation. Reservation secured by credit or debit card can be cancelled with a full refund up to 10 days from initial payment. Thereafter, all cancellations will be subject to terms of the lease agreement. THE ENTIRE BALANCE OF YOUR VACATION RENTAL AGREEMENT AMOUNT IS DUE IN OUR OFFICE 30 DAYS PRIOR TO YOUR CHECK-IN DATE. Personal checks are acceptable for advance rental amounts and security deposits provided that check-in date is no less than 30 days away. If check-in date is within 30 days, all rental payments must be in form of a certified or cashier’s check, money order, MasterCard, Visa or Discover. Payments made via credit or debit card will incur a one time, non refundable $85 convenience fee. Since this type of payment is a convenience and optional to the tenant, the tenant must satisfy these fees charged by Visa, Mastercard & Discover. Any payment made with a credit or debit card must have the leasehold named on the card. Also, a $25.00 fee will be charged to all returned checks and added to your balance. All advance rent amounts and security deposits, if applicable, will be deposited in our non-interest bearing trust account at Sun National Bank, Rt 72 Manahawkin, NJ. ~Prudential Zack Shore Properties.